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My Projects
Call Centre Trends
The dashboard represents the data of a call center. It provides insights of calls answered and not answered by various agents in the call center.
Customer Retention
The dashboard provides insights of churn rate of customers. The services they have used and details of contract of each customer.
HR Data
The dashboard on HR data gives insights about the promotion, hiring and performance of employees in an organization.
Ecommerce
KPI's defined include Total Number of Customers, Total complaints registered and customer churn.
Pricing Analysis
Pricing, traffic and bounce rates of various competitiors in the career guidance sector was analyzed and optimal pricing for the site was suggested
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